SoundBite Completes Computer Telephony Integration for Top Issuing Bank - CNNMoney.com (press release)

SoundBite Completes Computer Telephony Integration for Top Issuing Bank
CNNMoney.com (press release)
Using SoundBite Connect, a CTI module that leverages SoundBite's fully-documented Web Services API, the bank integrated its Genesys platform and calling ...

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Status Solutions Expands Operations Internationally - PR.com (press release)

Status Solutions Expands Operations Internationally
PR.com (press release)
With a combination of skills in computer telephony integration, as well as practical experience in the delivery of monitoring and notification tools, ...

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ONELAN partners with CTI Labs to address call center digital signage applications - Digital Signage Today

ONELAN partners with CTI Labs to address call center digital signage applications
Digital Signage Today
Digital signage specialist ONELAN has joined forces with CTI Labs, a division of IP Integration, to assist with complex contact center-based digital signage ...

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3Com® IP Telephony Module - RFPConnect.com

3Com® IP Telephony Module
RFPConnect.com
... call detail reporting, computer telephony integration (CTI), PC-based visual voicemail/e-mail clients, and optional unified messaging capabilities. ...

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inContact Sets Fourth Quarter and Year-End 2009 Conference Call - MarketWatch (press release)

inContact Sets Fourth Quarter and Year-End 2009 Conference Call
MarketWatch (press release)
The inContact platform has grown from a powerful Automated Call Distributor (ACD Software) with skills-based routing, Computer Telephony Integration (CTI), ...

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Homesite Insurance Group Sustains Healthy Growth with Help from Echopass - TMCnet

Homesite Insurance Group Sustains Healthy Growth with Help from Echopass
TMCnet
At the same time, the solution furnished customer references for call centers similar to Homesite and the VoIP-based solution included CTI functionality. ...

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CIMCO Communications Announces Affordable Hosted VoIP Contact Center Solution - Business Wire (press release)

CIMCO Communications Announces Affordable Hosted VoIP Contact Center Solution
Business Wire (press release)
... Contact Center offers advanced contact center functions including advanced reporting, ACD manipulation, computer telephony integration and much more. ...

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Samsung BCS Signs Distribution Deal with Optus - Phone Plus

Samsung BCS Signs Distribution Deal with Optus
Phone Plus
Mobility features such as OfficeServ Connect allow users to have office desk and mobile phones ring simultaneously and computer telephony integration (CTI) ...

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Onelan and CTI Labs join forces - AV Interactive

Onelan and CTI Labs join forces
AV Interactive
Digital signage provider Onelan has joined forces with CTI Labs, a division of IP Integration, to assist with contact centre based digital signage ...

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IP5280 Announces Best-of-Breed Cloud Computing Network -- CLOVER - Fast Pitch Press (press release)

IP5280 Announces Best-of-Breed Cloud Computing Network -- CLOVER
Fast Pitch Press (press release)
Advanced features include user mobility, transcription services and computer telephony integration. Selected by ColoradoBiz Magazine among the Top 3 Best ...

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