MicroAutomation & Convergys Partner to Deliver Relationship Management ... - PR Web (press release)

MicroAutomation & Convergys Partner to Deliver Relationship Management ...
PR Web (press release)
We specialize in developing and implementing inbound and outbound Interactive Voice Response (IVR) systems and Computer Telephony Integration (CTI) ...

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Sitehelpdesk.com: Sitehelpdesk.com Launches Latest Helpdesk Innovation ... - TMC Net

Sitehelpdesk.com: Sitehelpdesk.com Launches Latest Helpdesk Innovation ...
TMC Net
CTImonitor is a simple-to-use computer telephony integration module that allows users to dial-out directly from applications and to identify incoming ...

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MicroAutomation and Convergys Alliance to Deliver Relationship Management ... - EON: Enhanced Online News (press release)

MicroAutomation and Convergys Alliance to Deliver Relationship Management ...
EON: Enhanced Online News (press release)
We specialize in developing and implementing inbound and outbound Interactive Voice Response (IVR) systems and Computer Telephony Integration (CTI) ...

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SoundBite Completes Computer Telephony Integration for Top Issuing Bank - MarketWatch (press release)

SoundBite Completes Computer Telephony Integration for Top Issuing Bank
MarketWatch (press release)
Using SoundBite Connect, a CTI module that leverages SoundBite's fully-documented Web Services API, the bank integrated its Genesys platform and calling ...

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MicroAutomation and Convergys alliance to deliver relationship management ... - Call Centre Clinic News (press release)

MicroAutomation and Convergys alliance to deliver relationship management ...
Call Centre Clinic News (press release)
We specialize in developing and implementing inbound and outbound Interactive Voice Response (IVR) systems and Computer Telephony Integration (CTI) ...

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Wuerttembergische Versicherungen Selects InVision Enterprise WFM - TMCnet

Wuerttembergische Versicherungen Selects InVision Enterprise WFM
TMCnet
From the CTI (News - Alert) (Computer Telephony Integration) system, the PhoneLink module within the InVision software collects all relevant statistical ...

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inContact Sets Fourth Quarter and Year-End 2009 Conference Call - MarketWatch (press release)

inContact Sets Fourth Quarter and Year-End 2009 Conference Call
MarketWatch (press release)
The inContact platform has grown from a powerful Automated Call Distributor (ACD Software) with skills-based routing, Computer Telephony Integration (CTI), ...

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3Com® IP Telephony Module - RFPConnect.com

3Com® IP Telephony Module
RFPConnect.com
... call detail reporting, computer telephony integration (CTI), PC-based visual voicemail/e-mail clients, and optional unified messaging capabilities. ...

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Hi-Rez Studios Deploys On-Demand Call Center Software From Five9 and RightNow ... - Earthtimes (press release)

Hi-Rez Studios Deploys On-Demand Call Center Software From Five9 and RightNow ...
Earthtimes (press release)
Five9 on-demand call center software provides Hi-Rez Studios with on-demand interactive voice response, computer telephony integration and call routing ...

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Status Solutions Expands Operations Internationally - PR.com (press release)

Status Solutions Expands Operations Internationally
PR.com (press release)
With a combination of skills in computer telephony integration, as well as practical experience in the delivery of monitoring and notification tools, ...

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